Privacy & Cookie Policy

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.

Please be aware that restricting cookies may have an impact upon the functionality of our website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Privacy Policy & Data Protection

This privacy policy sets out how iTechnician (“We”) use and protect any information that you give out when you use this website.

iTechnician is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 30 th June 2017.

You warrant that the personal information that you provide when you register as a customer to make a purchase is true, accurate and current and complete in all respects and in particular you agree not to impersonate any other person or entity or to use a false name or name that you are not authorised to use.

You agree to notify us immediately of any changes to your personal information.

We will take all reasonable care in so far as it is in our power to do so, to keep all of your details of your order and payment secure, however, in the absence on our part, of negligence or failing to comply with data protection legislation, we cannot be held liable for any loss you may suffer, if a third party procures unauthorised access to any data you provide.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers
  • Technical information such as the Internet Protocol (IP) address of the computer you use, your login information, browser type and version, time zone setting and plug in types

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Data Protection

We do not store or capture your personal information, but we log your IP address which is automatically recognised by the web server.

If you register with this website, or order from it, your information will be held on a secure server and the data will not be shared with any organisation outside of iTechnician. It will only be used to provide you with products or information you have ordered, email updates on the topics you have requested or postal information if you have requested that service.

This privacy statement only covers our website at www.iTechnician.co.uk and sub-sites of this domain. This privacy statement does not cover other websites linked to from this domain.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email address]

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to;

Interactive Network Limited Greengate Business Centre, 2 Greengate Street, Oldham, OL4 1FN

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy.

Who we are

Who we are

iTechnician is a network of likeminded iPhone, iPad, iPod, Mac and Apple Watch repairers covering England, Ireland, Scotland and Wales. The technicians have a combined experience of over 400 years in repairing Apple devices. iTechnician was formed with one vision, to provide an affordable, reliable and honest Apple device repair service to private and commercial customers in the UK. Our technicians provide just what you need - professional, local repair service at low prices and a free smile on all jobs .

Our Apple repairs
Our Apple repairs

Whatever your needs, we have rapid and affordable iPhone, iPad, iPod, Mac and Apple Watch repair services near you.

iPhone repairs iPad repairs Mac repairs iPod Touch repairs iPod Nano repairs iPod Classic repairs

Popular locations in the UK

Popular locations in the UK for iPhone, iPad, iPod, Mac and Apple Watch repairs

With the iTechnician network covering the whole of the United Kingdom our trusted, local teams are able to repair or buy back your Apple device at the right price. Contact your local iTechnician for fast and cost-effective iPhone, iPad, iPod or Mac repairs.

Aberdeen | Belfast | Birmingham | Brentford | Bristol | Cardiff | Edinburgh | Glasgow | Lancaster | Leeds | Leicester | Liverpool | London | Londonderry | Manchester | Milton Keynes | Newcastle | Nottingham | Oxford | Poplar | Sheffield | Thames Ditton | More iTechnician Locations...

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